Strawberry provides public and private Insurance companies an end to end strategy to improve their operational efficiencies and enables them to compete more efficiently which in turn help them to innovate and create a lasting competitive advantage.
With the help of our expertise you can increase revenue with multiple distribution channels and Improve customer service and increase profit. Guaranteed reduction in allocated and unallocated expenses, Reduce Costs and increase control and improve transparency. There is considerable reduction in operating costs and increased profit margins through migration of paper processes via a secure transfer process. This is combined with reduction in business-process cycle time and elimination of duplicative tasks and unnecessary data entry processes.
Services we provide to our clients include:
New Business
- Quotes / illustrations
- Application data entry
- Underwriting
- Requirements processing
- Policy issue
Contact Centre
- Outbound services
(customer acquisition, lead generation, customer service, requirements follow up) - Inbound services
(customer service, complaint resolution, product support, claims intimation)
Policy Owner Services
- Policy inquiry
- Policy change
- Renewal processing
- Billing
- Cancellation
- Loans / withdrawals
- Adjustments
- Disbursements