Healthcare
Insurance
Finance And Acounting
Mortgage
Travel
Retail
Telecommunication
Technology
Infrastructure Management
E Commerce
Corporate Training

 

INDUSTRIES

TRAVEL

It is essential that customers receive best-in-class service and care which can be a challenge as the industry is faced with rapidly rising costs, changing customer needs and economic pressures. To stay competitive, travel and hospitality companies are looking at their underlying enterprise-wide processes and systems to enhance operational and cost efficiencies.

Strawberry possesses a strong ability to enhance process efficiencies across the operational chain of travel and hospitality companies. We can help your enterprise find the most viable, cost-effective solutions.

Services we provide to our clients include:

  • Customer service
  • Sales and reservations
  • Loyalty program management
  • Customer relations
  • Lost baggage tracing and customer support
  • Website navigation
  • Specialty help desk
  • Fare filing and loading
  • Revenue management
  • Fares and ticketing
  • Queue processing
  • PNR servicing
  • Fraud prevention and control
  • Passenger/cargo revenue accounting and auditing services
  • Cargo operations support

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